Value through innovation

Learn more about EPI-USE Labs

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At EPI-USE Labs, we help you transform your SAP landscape and solve your business challenges. Our software, value-added solutions and managed services create more powerful and secure SAP® and SAP SuccessFactors® systems, saving you time and resources.  We simplify and speed up data management, giving you the tools you need to navigate small and large challenges successfully. And we’ve done this for over forty years, all over the world.

Our clients’ suggestions and the daily practicalities of the workplace shape our thinking to make our solutions indispensable to many leading global companies. We work closely with our clients to understand and solve their challenges, offering a wide range of solutions, from game-changing apps for day-to-day SAP HCM reporting to full SAP managed services. Our clients tell us every day how EPI-USE Labs has transformed their business operations.

EPI-USE Labs is a global company with hubs throughout Europe, the United Kingdom, the Americas, Australia, the Philippines, South Africa, the Middle East and Turkey. With over 1,700 clients across 52 countries, our 97% client renewal rate speaks for itself. 

In some areas we work in tandem with selected global partners, further evidence of our focus on client satisfaction. 

EPI-USE Labs is a member of Group Elephant. Find out how we can help you solve your SAP challenges: get in touch today.

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At EPI-USE Labs we have gathered the brightest and most innovative minds in our field. Our team has many years of SAP experience, while our support, consulting and sales teams are seasoned SAP professionals committed to helping our clients get the most out of their systems.

Interested in joining us? Find out more.

  CAREERS

Collaborative online portal

Client Central is our unique online portal, serving not only as a support system, but also as a central repository for all EPI-USE Labs content and material. All our clients have access to Client Central and can find knowledge base articles, guides and videos, as well as log tickets for assistance. With over 32,000 active users, it’s a thriving and active online community and an excellent platform for collaboration.

Client Central is our unique online portal, serving not only as a support system, but also as a central repository for all EPI-USE Labs content and material.


Cutting-edge development

Research and Development (R&D) lies at the heart of EPI-USE Labs, and we spend around 23% of our revenue on R&D activities. This single-minded drive helps us develop superior products and provide ongoing product updates. We make sure that our software is not only at the cutting-edge of technological advancement, but is aligned with our clients’ changing needs on an ongoing basis.

This single-minded drive helps us develop superior products and provide ongoing product updates

Our software includes a problem-solving assistant which equips support personnel with specific information to simulate the problem scenario and ensure a quick resolution

World-class global support

Our expertise is backed by world-class support. Our global support team operates in English, French, German, Spanish, Italian, Hebrew, Korean, Afrikaans and Dutch. All software and user manuals are available in English, with the option of German, French and Spanish for the most popular products.

Our software includes a problem-solving assistant which equips support personnel with specific information to simulate the problem scenario and ensure a quick resolution.

Group Elephant and ERP

EPI-USE Labs is a wholly owned subsidiary of Group Elephant Limited, a global group of boutique services firms and software companies, employing 3,700 people in 42 countries. Largely employee-owned, the Group is a mini conglomerate comprising circa 20 trading brands, the best known of which is EPI-USE, the world’s largest and most experienced independent SAP HR/Payroll specialist. 

Group Elephant includes separate boutique brands specialising in business critical, non-core software and services businesses, traditionally focused on MNCs and large public sector agencies.  

The EPI-USE group of companies is an SAP Gold Partner.

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We fund the operating costs of the not-for-profit operations, run them like businesses, and channel 1% of revenues from new for-profit projects into this programme

 


Group Elephant also owns and funds a non-profit entity, called Elephants, Rhinos & People ('ERP'), focusing on the preservation of at-risk elephants and rhinos through the economic upliftment of rural people in areas adjacent to these threatened species.

Our model is predicated upon creating wildlife and ecotourism economies through private-community partnerships. Our projects are carefully selected based on their potential for preservation and protection of threatened elephants and rhinos, and for the creation of powerful economic engines that can alleviate poverty among rural people, leveraging community-owned restituted land that can enable the creation of substantial wildlife corridors and conservation areas.

We fund the operating costs of the not-for-profit operations, run them like businesses, and channel 1% of revenues from new for-profit projects into this programme. There is a 100% pass-through to the beneficiaries of the projects undertaken by our not-for-profit teams.