The skills revolution: Why HR needs to focus on capabilities, not credentials

January 13, 2025
Written by Danielle Larocca

With over 25 years in SAP Human Capital Management, Danielle is a recognized leader in HR technology. She holds the distinguished roles of SAP Mentor and SuccessFactors Confidant, and serves as HXM Chairperson for ASUG (America's SAP User Group). Danielle is a sought-after speaker at international conferences, sharing insights on HR tech trends. She has authored four best-selling books on SAP and holds certifications in both SAP and SuccessFactors technologies.

Let’s talk about skills. You know, the kind that can make or break an organization’s success in today’s fast-paced world. Here’s the deal: The way we’ve traditionally evaluated talent – degrees, job titles, and past experience – is starting to feel a bit… outdated. As SAP’s recent Winning the Race for Skills research highlights, HR leaders are seeing the enormous potential of organizing work entirely around skills rather than traditional credentials. And honestly, as someone who’s spent years in HR trenches, I’m nodding along enthusiastically.

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Let’s talk about skills. Not the "I once baked a cake that didn’t collapse" kind (though impressive), but the kind that fuels careers, transforms organizations, and redefines HR practices. You know, the kind that can make or break an organization’s success in today’s fast-paced world.

 

Here’s the deal: The way we’ve traditionally evaluated talent – degrees, job titles, and past experience – is starting to feel a bit… outdated. As SAP’s recent Winning the Race for Skills research highlights, HR leaders are seeing the enormous potential of organizing work entirely around skills rather than traditional credentials. And honestly, as someone who’s spent years in HR trenches, I’m nodding along enthusiastically.

What’s so great about skills-based practices anyway?

Picture this: Your company’s workforce is like a box of puzzle pieces. Skills-based HR practices ensure every piece finds its perfect spot, creating a clear and complete picture. It’s not just theoretical; the stats back it up:

  • 58% of employees said their motivation to learn new skills would improve.
  • 52% reported they’d be more motivated to hone existing skills.
  • 51% said their job performance would soar.

Why? Because when people feel valued for what they can do – not just where they’ve been – it’s like flipping a switch on engagement, productivity, and overall job satisfaction.

The benefits (backed by data and common sense)

From SAP SuccessFactors research and conversations with HR leaders, here are some of the biggest wins:

 

1. Right people, right roles: Skills-based hiring and development mean you’re not just filling seats but finding the best match for every role. This isn’t just good for the bottom line; it’s great for employees, too. They’re set up to succeed from day one – and who doesn’t love a good win-win?

 

2. Fair and transparent talent decisions: Skills-based practices remove a lot of bias from the equation. Decisions based on demonstrated capabilities rather than arbitrary qualifications make it easier for HR to sleep at night (legally defensible, anyone?) and give employees clarity and control over their career paths.

 

3. Faster talent decisions: Imagine a world where you can plug gaps in your workforce with speed and confidence. With skills at the center of talent strategies, onboarding and redeployment are quicker – meaning faster time to productivity.

 

4. Expanded talent pools: By focusing on skills, you’re tapping into talent you might otherwise overlook. That’s diversity on a whole new level and often means significant savings by reducing reliance on consultants or external hires.

 

5. Step one to becoming a skills-based organization: Starting with skills-based practices in hiring or learning is like planting a seed. With every success, the case for broader adoption grows – paving the way for a fully skills-based organization.

My take: Skills over scripts

I remember a time when I hired someone – let’s call him John – who didn’t exactly tick all the traditional boxes. No fancy degree, no buzzword-laden resume. But what John had was undeniable: skill. He hit the ground running and soon became one of our top performers. That experience taught me that a stellar portfolio or polished LinkedIn profile often pales in comparison to raw, proven capability.

 

But it’s not just about individual hires. I’ve seen organizations transform by doubling down on skills – from reimagining training programs to creating internal mobility marketplaces. The ripple effect? Employees who feel empowered and businesses that stay competitive.

Food for thought

Let’s get the conversation going.

  • HR leaders: How are you incorporating skills-based practices in your organization? What challenges or surprises have you encountered?
  • Employees: How would you feel if your career growth depended solely on your skills? (Spoiler: 88% of employees from the SAP SuccessFactors survey were all for it.)

Skills-based decision-making isn’t just a buzzword; it’s a game-changer. And as more organizations embrace it, the question isn’t if you’ll jump on board – it’s when. So, what’s your next move? Share your thoughts and stories and let’s build a better future for HR, one skill at a time!

 

Want to work for an organization that values skills? Learn about careers at EPI-USE Labs.

 

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