How Specsavers leveraged Query Manager to automate their payroll reporting

Query Manager™ is a flexible, automated solution for SAP HR and Payroll reporting. Find out how this powerful software has helped Specsavers in the UK.

"My name is Chris Bourgaize, and I work for Specsavers, and my job role is Payroll Systems and Reporting Team Leader. So our team primarily looks after the payroll system. A lot of the data, the reporting, and submissions to HMRC and to the various local governments. So we've got about thirty thousand on our payroll - that is spread across the UK and Ireland - and we use EC Payroll, Query Manager. We use it for various reportings for different areas of the business; so for the Pensions team, for data quality checks, for submissions to pension regulators; for accounts reconciliations."

"We've partnered with both SAP and EPI-USE as implementation partners, with EPI-USE bringing particular skills and expertise for both payroll and data migration. And the only way we managed to deliver this highly complex programme in such a short window of time was through true partnership."

"We're incredibly proud of that partnership. We've been able to bring to bear a range of expertise, so our implementation expertise, our knowledge of SuccessFactors, as well as leveraging the products and the tools that EPI-USE Labs have created. So Variance Monitor for doing payroll comparison runs and comparisons on a vast quantity of data, and then Query Manager for their unique reporting needs."

"We worked together seamlessly as a tri-party augmented programme team. We were working dynamically and flexibly and together we were tackling all of the hurdles as they came. And I'm pleased to say that, after our eighteen months, we successfully delivered the programme on time, and we've now completed five live payroll runs, paying out our colleagues correctly and accurately."

"The main benefit we've found is the fact that we can build and schedule the reports to run automatically. They also then can be encrypted and distributed directly from the system itself, rather than having to have manual intervention. It saves us lots of time. We can just set the reports to run on a daily basis and distribute them out to whoever needs them."

"Query Manager was really important to them from a reporting point of view. Their stores are separate entities. They set their own pay terms and conditions, their own rules on overtime. So the ability to provide key reports out to stores with information about what had been entered for payroll by those stores, what the gross to net outputs looked like, were really important to help them get the validation they needed that payroll was going process correctly for them each month."

"We're now looking at what's next. We're in phase two of this programme where we are intending to take the same system and the same template to our international territories."

"It's got a lot more flexibility than we used to have, and we can add a lot more benefit to the reports rather than just sending out a spreadsheet with numbers on. We can now make it beneficial to our stakeholders."